Dana Blankenhorn

Beating Moore’s Law

I spent 20 years, off and on, researching Moore’s Law, its history, and how it worked. 

As I wrote my book, and rewrote it twice more, most industries succumbed to its charms, its promise of productivity. Journalism succumbed. Retailing succumbed. So did distribution and management.

Three industries have not yet succumbed, and I have a chapter in the book devoted to them.

These are health care, the law, and education.

It’s not that there aren’t solutions. Law libraries are obsolete. So, too, college libraries. Health care has finally surrendered to electronic records, lured by sweet, sweet stimulus cash.

But final costs, and prices, have gone up in all these areas.

It’s politics.

States refuse to define what graduates need, and unions insist teachers must give the lesson, not just test and tutor. Courts have used technology to pile more work on lawyers and judges. Time is money. Doctors have used their gatekeeping function to stop standardization of treatment, while drug companies have used regulatory capture to create pricing based on the value of your life.

Bezos Come Back

Since Jeff Bezos left his post as CEO of Amazon, in mid-2021, the stock is down 43%.

That’s 5 times worse than the average stock in the S&P 500. It’s more than twice as bad as Google. It’s as bad as the performance of Meta, the artists formerly known as Facebook.

Amazon is also shedding employees faster than Bed, Bath & Beyond. Some 27,000 have been let go this year alone. 

The job of running this company is simply too big for Andy Jassy.

The store is at war with itself, with third party sellers sabotaging Amazon’s own merchandising. The company’s physical retail effort has been a disaster. Walmart is beating it all to hell. The streaming unit is on an island. Jassy replaced himself with an outsider. Adam Selipsky had been at AWS 11 years but left to join Tableau Software and was recruited back by Jassy.

Morale at Amazon is at an all-time low. My own Amazon drivers used to be cheerful folks who looked forward to driving new electric vans. Now they’re in beat-up gas-powered garbage, they don’t say hello, sometimes they’re in personal cars, and one even blocked my driveway the other day. (I’m not going to report her. She was obviously overworked and under stress.)

That 2002 Feeling

The last tech crash began in 2000 and I was in the center of it, a mid-career writer with a specialty called Internet Commerce.

That year saw denial and bargaining.

The next year saw anger and depression.

It was only in 2002 that acceptance came.

We know what followed. Talented programmers worked on open source projects and standards bodies created what became the Cloud. When proprietary advantage became worthless, and there seemed there was nothing to do, people worked together with technical goals in mind rather than just financial ones.

It was a slow build. In 2002 my gross income was zero dollars. In 2003 it was zero dollars. I got interested in what’s now the Machine Internet, which I christened the World of Always On, and in 2004 I finally made a few dollars. The next year I was asked to cover Open Source, and my career took off. For a time.

I’ve mentioned before how, in every photo of a stock market crash the people in it look similar. Similar age, similar backgrounds. They’re different people. Those who watched the 1987 crash were different from those who saw the 2000 crash, different from those who saw 2008, different from those who saw 2022.

Fire Sundar Pichai

Recessions are good for markets.

They show us where the rot is, where the poor performers are.

This current one is no exception. It revealed that some of our Cloud Czars, the companies dominating the global economy with hyperscale datacenters paid for with cash flow, aren’t as clothed in gold as they seem. Some are downright naked.

Early this month, I identified one source of rot and urged Jeff Bezos to fire Amazon.Com CEO Andy Jassy. But it’s also time for two other founders to get back in the game. Larry Page and Sergey Brin need to push out Sundar Pichai.

Pichai is the kind of numbers-oriented manager Wall Street loves, but Silicon Valley should despise. He’s the kind of go along, get along guy who can make the trains run on time, but completely lacks vision. In technology this is a fatal flaw.

It’s obvious in how he dealt with artificial intelligence, the new hotness of 2023.

This is not about firing an ethicist. It’s a more basic failure to see where things were going, and deploy the necessary resources to get there.