It has done this by eliminating friction in how things are bought and sold. The store is now open 24-7. You no longer go to a travel agent. You may not have an insurance agent. Banking is an app. The process has accelerated this decade, with the rise of cloud-based apps.
But some industries have remained stubbornly resistant to change. The law, health care, and education are all protected, ringed really, by powerful bureaucracies that prevent reform in the name of the law.
Government can produce bureaucracy, but private bureaucracies can be fiercer and more intractable. Once you have people whose jobs are being defined as internal to the organization, you have bureaucracy. Even a one-man band like me has bureaucracy. My accountant is part of my bureaucracy. If I had a personal assistant – if I could afford one – I would have a bigger bureaucracy.