There has been a bit of liberal triumphalism on the blogs lately. (This is a band which gets what I'm about to write.)
It has to do with copyright. Copyright is an issue that has united both Left and Right Blogistan since the Web was spun. All those who work on the Web recognize that the absolutist position of the copyright industries is self-defeating. The only way you succeed with a market, or an audience, is by identifying with its needs, ahead of your own.
In journalism this is called credibility. In music it's called keeping it real. In the real world of business it's called the customer is always right.
Yet for a decade now the copyright industries have been fighting what their market obviously desires, the unfettered access to content which the Internet provides. The copyright industries have changed the law, they have tinkered with technology, they have forced ads onto viewers, they have editorialized. None of it has worked.
In a free market consumers have the ultimate power. If we keep our hands in our pockets you don't make a sale. If we don't like the terms and conditions we are likely to keep our hands in our pockets. End of story.
Two liberal blogs, Eschaton and Down with Tyranny, are in an especially feisty move this morning. Atrios notes the fall of the newspaper industry. Howie Klein notes the fall of the music business. While these are both political blogs, doing a bit of political gloating, fact is both are covering a business story.
And that's my beat.
The great failure of the copyright industries in the last decade has been its inability to create compelling business models for the Internet which bring the same revenue, per viewer, that they had before. This is largely because both were dealing with overly-large numbers.
It's not what the million-selling records or the hundreds of thousands of newspaper buyers think which is important. It's not the customers you have despite your attitude that is important. What is important is what each individual consumer believes, both those who are buying your product and those who are not.
What matters is whether you can make money with one consumer, not 1 million. Do the first and the second will follow. Nothing else matters.
It is possible that video will lead the way here. Because video is discrete, because it is expensive to produce, and because good video will always be in short supply, there is promise.
The battle is now on between networks and Internet companies to monetize video. If you go to Comedy Central's MotherLoad, for instance, you'll be forced to watch a liquor ad for each two segments of programming. (I like the mute button.) And Google is not the only Web company now seeking video circulation. Netscape is in on it, and at the heart of the recent NBC Universal deal is the idea that AOL and Microsoft will be getting in on it too.
What matters here are metrics:
- Cost to deliver each video.
- Cost to advertise each video online.
- Value you receive per viewer.
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