It's time to admit that e-mail, defined strictly by a client like Outlook Express, is dead.
Over the last several months I have been losing increasing amounts of e-mail sent to my POP3 e-mail box, whose address is based on my old Web site domain.
When this e-mail comes from business associates, from companies I'm writing about, I can make a call and get it re-sent. Sometimes I have to watch it fly away from my Mailwasher screen because I neglected to whitelist it, and that's embarrassing. Sometimes I never see it at all.
Recently I had a personal e-mail, sent from someone I knew, fall through the cracks. The story involves other people so I can't detail it. But the result nearly cost our family dearly. It still threatens us. The person in question was not a friend, they did not re-send, the e-mail was not expected, and the failure of that e-mail to arrive caused enormous misunderstandings, a short time later, whose repercussions may be felt for years.
People assume when they send an e-mail that it will get through. When it doesn't, they may believe the loss was deliberate. That's the way we are. We hit send and expect results.











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